Jump to content

I really don't get how the response rate works


Guest manuel_hoerth

Recommended Posts

Guest manuel_hoerth

I really don’t get how the response rate works - I mean I always reply to every inquiry almost immediately, yet still I only have a response rate of 60% ???
I don’t get it. I am even deleting all the spam I am receiving (pretty much my main task here on Fiverr, because I already found out that if you don’t delete it, it affects your response rate - yet still my response rate keeps getting worse)

Link to comment
Share on other sites

The response rate is messed up in my opinion, but are you deleting your spam messages without responding to them first? That might be why.
If you get a spam message just reply saying something like “Don’t send me spam messages” and then delete. That might help.

Link to comment
Share on other sites

I really don’t get how the response rate works - I mean I always reply to every inquiry almost immediately, yet still I only have a response rate of 60% ???

I don’t get it. I am even deleting all the spam I am receiving (pretty much my main task here on Fiverr, because I already found out that if you don’t delete it, it affects your response rate - yet still my response rate keeps getting worse)

I mean I always reply to every inquiry almost immediately, yet still I only have a response rate of 60% ???

Every so often (once a month or so?) send a request to CS and they will reset that number. It’s a known issue as of this writing.

That said, it’s an internal metric only. Just respond as soon as practical to the ones that matter…

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...