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Level up issue. help please


n4y33m

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I texted to CS:

Hello there,
I’m new on Fiverr.
Today is my 31st day on this site.
I already completed 19 orders, and 2 orders are in active order section.
According to level promotion rules, I meet all criteria to complete my level up. I should be a level one seller now. But I didn’t get any message and I’m still without level 😦

CS replied:
Hi Nayeem,

Thanks for contacting us. Our automated system continuously monitors sellers’ activities and performance to assess the appropriate Levels badge. The system had detected some activities that caused you to become ineligible for a Levels badge. As you continue to sell on Fiverr, without any further violations of our Terms of Service, excessive order cancellations, or late deliveries, your account may hopefully become eligible again in the future.

what is the meaning of all these? please hep me to understand.
Note: I’ve zero canceled, 16 5*, 1 4.5*, 2 no review completed orders and 2 in delivered

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Do you often deliver late?

If not, and since you say that you have zero cancellations, you might have violated the Terms of Service (for example, attempted to exchange personal contact information).

Do you often deliver late?

Nope, no late delivery.

and no contact info either except TeamViewer partner id & pass

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@emmaki @gina_riley2 @djgodknows @offlinehelpers, maybe, you guys can help me to figure out the problem.

tia

Along with what @catwriter had to say, you may have entered information into your profile and/or gig description in the beginning, which might not have been allowed as per TOS.

Write back to CS politely, reminding them of your current record and etc.

Good Luck. 👍

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Exactly what @catwriter said - CS will send an email when they’re happy - hope it comes soon for you!

If I knew the reason, that way I can stay safe to make them happy. But if I’m unaware of my mistakes, Keep doing my work in same way, I’ll never make them happy. So I need to know the specific reason. They should state violated issues clearly 😦

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@emmaki @gina_riley2 @djgodknows @offlinehelpers, maybe, you guys can help me to figure out the problem.

tia

I just check out your profile and gigs. I did NOT see anything out of the norm.

Since you indicated you did not share any contact information, only other thing is perhaps you used a “flagged” word such as pay?

You could have used it innocently but the system still could have flagged it.

It doesn’t seem like you have any disgruntled client that might have complained either. Has anyone been particularly difficult that didn’t leave a review?

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I just check out your profile and gigs. I did NOT see anything out of the norm.

Since you indicated you did not share any contact information, only other thing is perhaps you used a “flagged” word such as pay?

You could have used it innocently but the system still could have flagged it.

It doesn’t seem like you have any disgruntled client that might have complained either. Has anyone been particularly difficult that didn’t leave a review?

I see.

One of my clients asked,how much he should pay me, because I gave him my service before ordering my gig via TeamViewer.

Then I typed pay and got a red signal, so I used underscore after p, like this p_ay.

And about report.

Someone send me a 200 lines text and some few links, so I reported and blocked that user.

Now I’m thinking, I messed up those 2 time 😦

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I see.

One of my clients asked,how much he should pay me, because I gave him my service before ordering my gig via TeamViewer.

Then I typed pay and got a red signal, so I used underscore after p, like this p_ay.

And about report.

Someone send me a 200 lines text and some few links, so I reported and blocked that user.

Now I’m thinking, I messed up those 2 time 😦

Many newbies make a few mistakes. You didn’t blatently violate anything major because you took the time to read the TOS - which is refreshing.

Wait to see what CS says.

You may have to wait a bit longer - which is frustrating as heck, but you are a bright, dedicated seller - before you know it, you’ll be level 2 in no time.

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Many newbies make a few mistakes. You didn’t blatently violate anything major because you took the time to read the TOS - which is refreshing.

Wait to see what CS says.

You may have to wait a bit longer - which is frustrating as heck, but you are a bright, dedicated seller - before you know it, you’ll be level 2 in no time.

Thank you.🙂

I appreciate all of your helps. ☀️

I’ll be more patient and wait to see, what CS reply.

I was excited to get my badge, but it seems “better comes later” 😷

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Hi n4y33m

You have been on Fiverr for 31 days. But did you log into Fiverr everyday? I mean for a seller to become level one, he/she has to be online for 30 days straight. Did you skip a few days in between? I think that is the only possiblity.

Thanks

Arpit

Thanks. I was active in every single day…

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EXCUSE ME … i am offering for a job to buyers request but did not get any chance … Simple u can say that still w8ing for my first order … in 8 days i offered them 80 offers sent … But …

how i move to recomended section from new arrivals :

Plz help me wd i do ?

Okay - firstly, please stop writing in ‘text speak’ - nobody doing any sort of professional work uses it, and if you send responses to buyer requests like that, then you’ll be ignored.

Secondly, please have a look at the academy:

https://www.fiverr.com/academy?source=footer

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Okay - firstly, please stop writing in ‘text speak’ - nobody doing any sort of professional work uses it, and if you send responses to buyer requests like that, then you’ll be ignored.

Secondly, please have a look at the academy:

https://www.fiverr.com/academy?source=footer

i did not send offer like this … Here i m confused and Hopeless … i dont know what i do 😦

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