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Is there a penalty for mutually cancelling an order as a seller?


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Despite very clearly stating in my description (and again in the gig requirements area) to contact me before ordering, some buyers still go ahead and do so. As a result, I have to end up issuing a mutual cancellation.

I’m wondering if cancelling an order through mutual cancellation negatively affects my gig in any way. Similarly, as long as a buyer does not complain, does a late delivered order have any negative impacts as well?

I understand that there are some other threads asking this same question, but they are several years old so I wanted up-to-date information.


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A good read:

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Mutual Cancellation Does AFFECTS your Ranking #FACT

I am of the conviction that Fiverr mutual Cancellation does affect your gig ranking and refuse to belief that Fuverr is being fully transparent about it. I joined Fiverr almost 2 years ago and right from my first month in here I have been honest...

Reading time: 4 mins ? Likes: 26 ❤

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